Catalog Rejection Help Center
General Field Approval Criteria:
- Product Name:
- Use concise and descriptive product names (150 characters max).
- Brand/Product names should not be excessively capitalized.
- Generic names should not be used as product names. Example: Turmeric Powder, Saree. Use concise and descriptive product names (150 characters max).
- Description:
- Provide clear information about the product, including dimensions, size, fabric, and material.
- Ensure the description is easy to read and instills trust among customers.
- The description should not be empty and must be more than just a few words.
- Images:
- Include multiple clear images showcasing product details on a neutral color background.
- Images should be of high resolution (640 x 640 pixels). Image ration should be 1:1
- Avoid using blurry or generic stock images.
- Multiple images are preferred over a single image. At Least 3 images are compulsory.
- Images should not be screenshots or irrelevant to the product.
- Images should be taken on a clear white or neutral background.
- Package Weight:
- The package weight should be greater than the product weight.
- Category:
- Add the sub-category, and select the most relevant category for the product.
- Country of Origin:
- Should be accurately mentioned; any discrepancy will lead to rejection.
- Options and Variants:
- Compulsory for certain fashion category products (e.g., apparel, footwear).
- HSN Code:
- A full 8-digit HSN code is required.
Fashion Field Approval Criteria:
- Product Name:
- Use concise and descriptive product names (150 characters max).
- Identify the main fashion category (clothing, footwear, accessories).
- Avoid using a person's name.
- Brand names should not be excessively capitalized.
- Description:
- Provide clear information about the product, including fabric, size chart, and unique characteristics.
- Offer guidance on fit, occasions, and care instructions.
- The description should not be empty and must be more than just a few words.
- Sellers can add further details like care instructions and storage conditions.
- Fabric and wash care details are mandated.
- Images:
- Include multiple clear and unique images showcasing product details on a white color background.
- Images should be of high resolution (640 x 640 pixels).
- Include images of models wearing the product.
- Avoid using blurry or generic stock images.
- Size chart is a mandate
- Package Weight:
- The package weight should be greater than the product weight.
- Net Quantity:
- Depict the product quantity or number of pieces. (Eg: for the kurta set, it will be 3 because (kurta, pants, dupatta).
- Category:
- Add the sub-category, and select the most relevant category for the product.
- Country of Origin:
- Should be accurately mentioned; any discrepancy will lead to rejection.
- Options and Variants:
- Compulsory for certain fashion category products (e.g., apparels like(size :S,M,L type)and for footwears( Size 7,8,9) refer to the youtube video on mystore channel.
- Image Tagging : refer the youtube video on mystore channel
- HSN Code:
- Full 8-digit HSN code is required.
Home & Decor Field Approval Criteria:
- Product Name:
- Use concise and descriptive product names (150 characters max).
- Avoid using a person's name.
- Brand names should not be excessively capitalized.
- Description:
- Provide clear information about the product, including dimensions, size, and material.
- Mention the whole list of items that come along with the product.
- The description should not be empty and must be more than just a few words.
- Images:
- Include multiple clear images showcasing product details on a neutral color background.
- Images should be of high resolution (640 x 640 pixels).
- Avoid using blurry or generic stock images,
- Package Weight:
- Package weight should be greater than the product weight.
- Net Quantity:
- Clearly depict the product quantity or number of pieces.
- Category:
- Add the sub-category, and select the most relevant category for the product.
- Country of Origin:
- Should be accurately mentioned; any discrepancy will lead to rejection.
- Options and Variants:
- Compulsory for certain category products (e.g., Bedsheets in terms of color variants and pack of).
- HSN Code:
- Full 8-digit HSN code is required.
- Package Dimensions under Miscellaneous: Please add the volumetric weight for the item in cm.
Grocery Field Approval Criteria:
- Product Name:
- Use concise and descriptive product names (150 characters max).
- For example: Coconut Oil | 100% Natural | Cold Pressed | 150 ML
- Don’t write the title in all capital letters.
- Description:
- Write a complete description of the product.
- The description shouldn’t be just one word or one-liners.
- Images:
- Include multiple clear images showcasing the packaged product (back side, front side, label images and fssai images for packaged products.)
- Include images of the mesh/sack of fruits and vegetables.
- Images should be of high resolution with plain white background.
- Avoid using blurry or generic stock images.
- Category:
- Add the category and subcategory as per your product. For example, all spices to be listed under Grocery>Masala & Seasoning.
- Inventory quantity: Mention the stock available for the product
- Net quantity: Please add net quantity as the no. of products the customer will receive per order. Example, 1 * 100 ML, 1 * 500 g, 2 * 500g
- HSN Code: Select the correct HSN code from the list.
- Package Weight:
- Package weight should be greater than the product weight.
- Package weight= Product weight + weight of packaging material.
- Country of Origin:
- Should be accurately mentioned; any discrepancy will lead to rejection.
- Generic name:
- Please write the common name of the product. Example: ‘Coconut Powder’, ‘Hair Oil’, ‘Onion Seeds’.
- In certain subcategories, nutritional information and expiry details have to be added. You can either write, refer to images or mention it in the field.
Example: Best before 6 months from the date of manufacture.
- Manufacturer’s Name & Address: Please add full manufacturer’s name & address.
Beauty and Personal Care Field Approval Criteria:
- Product Name:
- Use concise and descriptive product names (150 characters max).
- Clearly identify the primary product category (e.g., skincare, makeup, hair).
- Avoid using a person's name, clearly identify the name of the product.
- Brand names should not be excessively capitalized.
- Description:
- A detailed description of the product, including its features, benefits, and ingredients.
- The description should not be empty and must be more than just a few words.
- Suggest complementary products if applicable.
- Images:
- Include multiple clear images showcasing product details on a neutral color background.
- High-quality images (640 x 640 pixels) of the product from different angles, including close-ups if necessary.
- Avoid using blurry or generic stock images.
- Package Weight:
- Package weight should be greater than the product weight.
- It includes the weight after packing of the product.
- Net Quantity:
- Clearly depict the product quantity or number of pieces. Example: 1 * 500 gm, Pack of 3, 3*120 gm.
- Category:
- Add the sub-category, and select the most relevant category for the product.
- Country of Origin:
- Should be accurately mentioned; any discrepancy will lead to rejection.
- Options and Variants:
- Compulsory for certain variants such as (50ml and 100ml of the same product) then create variants instead of listing single products.
- HSN Code:
- Full 8-digit HSN code is required.
- Expiry Date: Display the expiry date of the product to ensure customers receive products with sufficient shelf life example: Best before 6 months from the date of manufacture.
Electronics Field Approval Criteria:
- Product Name:
- Use concise and descriptive product names (150 characters max).
- Clearly define the electronics category (e.g., smartphones, laptops, cameras, audio devices).
- Include specific model numbers, configurations, and variations if applicable.
- Avoid using a person's name.
- BrandProduct names should not be excessively capitalized.
- Description:
- It should provide clear information about the product
Ex. Dimensions in case of an object, size, fabric, material etc. . - Include specific model numbers, configurations, and variations if applicable.
- If applicable, list essential technical details such as processor, RAM, storage capacity, screen size, resolution, etc.
- Highlight standout features (e.g., wireless connectivity, touch screen, noise cancellation) that set the product apart.
- Specify compatibility with operating systems, software, and other devices.
- Detail available connectivity options (e.g., Wi-Fi, Bluetooth, USB ports).
- Specify the warranty duration and coverage.
- Provide information about customer support channels and services.
- List all accessories and components included in the package.
- Provide a detailed description of the product's features, capabilities, and intended use.
- The description should be easy to read and should instill trust among the customers to purchase your product.
- It should provide clear information about the product
- Images:
- Include multiple clear images showcasing product details on a neutral color background.
- Images should be of high resolution (640 x 640 pixels). The image ratio should be 1:1.
- Avoid using blurry or generic stock images.
- At Least 3 images of the product should be added
- Package Weight:
- Package weight should be greater than the product weight.
- Clearly depict the product quantity or number of pieces. (please make separate point for net qty as above)
- Category:
- Add the sub-category, and select the most relevant category for the product.
- Country of Origin:
- Should be accurately mentioned; any discrepancy will lead to rejection. Subsequently, if a product is imported all relevant fields related to importer details must be accurately field.
- Options and Variants:
- Colour options of the product, ex. Earphones colours, phone colour options or storage options for certain devices can be added in the options and variants section.
- HSN Code:
- Full 8-digit HSN code is required.
- Package Dimensions
- Please make sure to add the package dimensions of the product in the miscellaneous section.
Health and Wellness Field Approval Criteria:
- Product Name:
- Use concise and descriptive product names (150 characters max).
- Clearly identify the primary product category.
- Avoid using a person's name.
- Brand names should not be excessively capitalized.
- Description:
- The description should not be empty and must be more than just a few words.
- Provide clear information about the product, including ingredients.
- List all the ingredients used in the product, including active and inactive ingredients, along with their quantities if applicable.
- Instructions:
- Clearly outline how the product should be used, including dosage instructions, frequency of use, and any specific directions for use.
- Storage Conditions:
- Include any safety information or warnings associated with the product, such as potential side effects, contraindications, or allergen information.
- Images:
- Include multiple clear images showcasing product details on a neutral color background.
- Include high-quality images of the product from different angles to give customers a clear visual representation.
- Avoid using blurry or generic stock images.
- Package Weight:
- Package weight should be greater than the product weight.
- Net Quantity:
- Clearly depict the product quantity or number of pieces.
- Category:
- Add the sub-category, and select the most relevant category for the product.
- Country of Origin:
- Should be accurately mentioned; any discrepancy will lead to rejection.
- HSN Code:
- Full 8-digit HSN code is required.
- Expiry Date: Display the expiry date of the product to ensure customers receive products with sufficient shelf life example: Best before 6 months from the date of manufacture.
Agri-Inputs Field Approval Criteria:
- Product Name:
- Use concise and descriptive product names (150 characters max).
- For example: Turmeric spice | 100% Natural | 300 gms
- Don’t write the title in all capital letters.
- Description:
- Write a complete description of the product.
- The description shouldn’t be just one word or one-liners.
- If possible, Please mention the variety of foodgrain as well
- Mention how to use and precautions in case of pesticides and fertilizers.
- Images:
- Include multiple clear images showcasing the packaged product (back side, front side, label images and fssai images for packaged products.)
- Images should be of high resolution with plain white background.
- Avoid using blurry or generic stock images.
- Net quantity: Please add net quantity as the no. of products the customer will receive per order. Example, 1 * 100 ML, 1 * 500 g, 2 * 500g
- Package Weight:
- Package weight should be greater than the product weight.
- Package weight= Product weight + weight of packaging material.
- Category:
- Add the category and subcategory as per your product. For example, all fertilizers to be listed under Agri Inputs> Fertilizers.
- Country of Origin:
- Should be accurately mentioned; any discrepancy will lead to rejection.
- HSN Code:
- Full 8-digit HSN code is required.