A complete guide to Mystore buyer app for ONDC Network

Willing to buy from ONDC network? Wondering how to go about it? Don’t know which buyer app to choose?

Simple - Choose the Mystore buyer app. 

And if you wonder what makes us say so, keep reading to find answers to all your questions. 

Mystore buyer app for ONDC network - A complete guide 

With the Indian ecommerce industry growing by leaps and bounds, customer buying habits have evolved as well. The buyers not only expect their sellers to offer a seamless shopping experience but also look for added benefits like free shipping, easy returns, a huge variety of products etc. 

The ONDC network has revolutionized the ecommerce sector, making both buying and selling a lot easier. By connecting every seller registered on the platform and buyers from all over India on a shared platform, ONDC network has opened a wide market for buyers to shop from. However, to buy from ONDC network, buyers need a robust and comprehensive buyer app like the Mystore buyer app that offers a seamless shopping experience to its buyers.

Benefits of buying from ONDC network

Online shopping is no mean task. Juggling between different shopping apps like Amazon, Flipkart, Myntra, and Nykaa to avail the best price for a single product can be exhausting. The ONDC network can help you enjoy your shopping journey with a number of benefits like:

• A huge variety of products to choose from with sellers as diverse as farmers and small local sellers joining the open network who earlier avoided the monopolistic marketplaces
• Competitive pricing as the sellers pass cost savings (from lesser commissions to ONDC network/seller apps) to customers 
• Choose your preferred sellers when you buy from ONDC network. Sellers are able to offer value added services by choosing the best service providers and solution provider network participants(NPs) 
• Get better service and faster deliveries from the sellers in your own vicinity
• Connect with the sellers to explain your requirements better and receive personalized deals, products or delivery solutions
• Secure payments with ONDC network standard complaint NP payment solutions providers 

With a host of benefits the ONDC network offers, customers do not need to hop from one marketplace to another. They can seamlessly shop their everyday essentials and reinvent their shopping experience with a feature-rich ONDC network buyer app like Mystore. 

Wondering what Mystore buyer app is? Let’s find out.

Everything you wanted to know about Mystore buyer app

What is the Mystore buyer app?

Mystore buyer app is a buyer-side interface for ONDC network which enables customers to place orders, search for products seamlessly, make frictionless payments, track and manage their orders and quickly initiate a return or cancel an order if required. With Mystore, customers can also interact with the sellers and enjoy a personalized shopping experience. And the cherry on top, Mystore is a multilingual buyer app for ONDC network that helps its customers shop in their native languages like Hindi, Kannada, English and more on its way.

Using the robust buyer app from Mystore, customers can also place a multi-seller cart order across all categories like food, home decor, clothing/fashion, etc. The comprehensive, buyer-friendly buying solution helps customers to choose and pay from multiple payment options. With a wide variety of options to choose from, buyers can also select which merchant to buy from based on their price and delivery estimates. 

How to access the Mystore buyer app? 

You can seamlessly buy from ONDC network via the Mystore buyer app by downloading the application from the Google play store or the iOS app store. You can also open it in the browser and shop directly using the link: https://www.mystore.in/en/. Once you have the app installed or the website opened in the browser, all you need to do is feed in your current location. You can shop by category, location or stores. Happy shopping! 

What is the price I need to pay to use the Mystore buyer app?

You do not need to pay any price to use the Mystore buyer app. You can enjoy the seamless shopping experience with Mystore without incurring any costs. 

Is using mystore buyer app secure?

Yes. Buying on the Mystore buyer app is completely secure. Mystore not only offers a quick and easy shopping experience but also makes shopping secure. All your payments and transactions are secure with end-to-end encryption. Your personal and financial details are as well protected with two-factor authentication. 

What makes mystore buyer app different from other ONDC network buyer apps?

The Mystore buyer app is different from the other ONDC network buyer apps for multiple reasons. Like, 

• Mystore is a multilingual buyer app for ONDC network that helps you shop in multiple local languages
• You can add multiple products from multiple sellers in a single order with the multi seller cart feature from Mystore
• Mystore facilitates swift and frictionless checkouts through its dynamic user interface so you can choose from net banking, card payments, etc
• You can shop from various categories effortlessly with Mystore buyer app’s multi-vendor cart feature 
• Mystore buyer app makes reordering your products 100% hassle-free 
• It offers seamless support for order tracking with easy returns and cancellations
• 100% data confidentiality (Mystore doesn’t store your personal information)

How can I place an order using the Mystore buyer app?

Placing an order using the Mystore buyer app is quite seamless. You do not need to go through complex processes, in just a few easy steps, you can place your order and buy from ONDC network. Let’s look at the stepwise process to place an order via the Mystore buyer app:

• Step 1 - Browse products: You can browse the products by category, brand, or seller. Or you can use Mystore buyer app’s advanced search to locate specific products.
• Step 2 - Add products to the cart: Once you spot the product you like, you can simply click on the “Add to cart” button.
• Step 3 - Review cart: You can review your cart items, edit order quantities, or add/remove products from the cart as per your need.
• Step 4 - Proceed to checkout: The next step is to click on “place order”. If you are using the app for the first time to buy from ONDC network, you will be asked to enter your shipping address and payment details. And if you are a regular Mystore shopper, you will not be asked for shipping information. 
• Step 5 - Make payment: You can make payments using your preferred payment options (including e-wallets, credit cards, net banking, etc.).
• Step 6 - Receive product delivery: Once the order is placed, you can receive your parcel in the estimated delivery time mentioned by the seller. You can track your order progress in real-time under the ‘My orders’ section on the Mystore buyer app.

Can I search for products easily and quickly on the Mystore app for buyers?

Yes, you can easily and quickly search for specific products on the Mystore app for buyers with its strong search feature. Mystore also offers a QR code to help buyers save time and order from their favorite seller by simply scanning the code. 

Can I track orders placed through the Mystore buyer app?

Yes, when you buy from ONDC network using, buyer app by Mystore, you get an in-build order tracking feature. You can check your order delivery status easily. Here are the steps you can take to track your order on Mystore:

• Click on the ‘My Orders’ tab on the dashboard
• Select the order you want to track
• Select Track Package option next to your order
• View real-time updates to know the delivery status of your package

Note: Return/Refund policy on the orders placed on Mystore might vary from seller to seller. 

How can I get support for any order related issues while using Mystore buyer app?

While using the Mystore buyer app, you can raise a ticket for order enquiries and connect with Mystore. The buyers can also directly send their queries to the sellers using the seller information given on each seller page.  

Can I get to know some seller details while shopping via Mystore buyer app?

Depending on which seller app a seller is using, sellers are required to add detailed information about their products and business. Whichever seller has given their details, the details will be available for buyers on the Mystore buyer app. 

Also going forward ONDC network will be implementing seller rating which will further help identify the sellers based on their reviews. As you get to know your seller, you can make an informed buying decision. 

Conclusion 

ONDC network is bringing major disruptions in the shopping habits of the buyers. Every buyer looks for a quick and effortless shopping experience when buying online. And with a diverse seller network, (local retailers + large brands) registered on the ONDC network, the buyers can seamlessly buy from ONDC network without the need to hop on multiple platform-centric apps. The revolutionary open network setup has everything a buyer needs, right from ease of payment to quick delivery solutions for their day-to-day shopping needs.

The Mystore buyer app offers the most immersive shopping experience to the buyers with its comprehensive features. The multilingual buyer app for ONDC network, Mystore makes for a memorable buying journey. 

Are you all set to enjoy the most thrilling shopping experience with the Mystore buyer app? 

Enjoy shopping with the robust Mystore buyer app!